FAQs: What if I forget my username and/or password?

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Question:
What if I forget my username and/or password?

Answer:
If you can't remember your username then, via the 'Log In' page, enter the email address you supplied when you registered and we will I will send you your username.
However, for security purposes we do not have access to your password. So, if you forget it, you can ask the system, again via the 'Log In' page, to issue you with a temporary one. Just enter the email address you supplied when you registered and your username.